Alicia’s passion for delivering exceptional customer service is evident in everything she does. With over 20 years of experience as a zookeeper and a background in real estate, Alicia brings a unique blend of empathy, teaching, organizational skills, and advocacy to her work. Her bachelor’s degree in Zoology with a Psychology minor from Washington State University reflects her dedication to understanding and supporting both people and animals.
Outside of work, she enjoys relaxing with her cat, Phoenix, and going on adventures with her husband, Kyle, and their dog, Emi, and playing video games.